WELCOME BONUS 300%
UP TO €2000 + 100
FREE SPINS
UP TO €2000 + 100
FREE SPINS
Home → Login
Registration and login at Up X
Confirmation Link in Email Valid for 24 Hours
Upon initiating registration, a confirmation link is dispatched to the provided email address. This link serves as the gateway to activating your account and must be utilized within a 24-hour timeframe. Failure to click this link within the specified period will necessitate restarting the registration process.
The registration form requires basic information, including an email address, a chosen password, and the desired currency for your account. This initial step is designed for speed, typically taking approximately 1 minute to complete. It's crucial to use a valid email address that you can access immediately.
Following the initial registration, personal details such as your full name, date of birth, and residential address are requested. This segment of the process requires a bit more attention, generally taking between 2-3 minutes. Accurately providing this data is vital for future verification procedures.
Set Up Two-Factor Protection via Google Authenticator
For enhanced account security, it is strongly recommended to implement two-factor authentication using Google Authenticator. This system adds an extra layer of protection beyond your password, significantly reducing the risk of unauthorized access. Setting this up is a proactive measure for account safeguarding.
The casino's security protocols include measures to protect player accounts from fraudulent activity. While specific details on other security features are not provided, the emphasis on two-factor authentication highlights a commitment to user data protection. This is an important step for any player concerned about online security.
Enabling two-factor authentication involves linking your account to the Google Authenticator app, which generates dynamic security codes. These codes are time-sensitive and unique to each login attempt. This method ensures that even if your password is compromised, your account remains secure.
Account Blocked After 5 Failed Attempts: Next Steps
An account will be automatically blocked following five unsuccessful login attempts. This security feature is in place to prevent brute-force attacks and protect your funds. If your account is blocked due to too many failed password entries, immediate action is required to regain access.
To unblock your account after five failed login attempts, it is necessary to contact customer support. They will guide you through the verification process to confirm your identity and unlock your account. This procedure ensures that only the legitimate account holder can restore access.
The casino operates under strict age verification rules, requiring players to be at least 18 years old. Your date of birth provided during registration is cross-referenced with your identification during the KYC check. Any discrepancies found will lead to account restrictions, including the inability to withdraw funds.
Account Currency EUR Set Once at Registration
The account currency is a critical selection made during the initial registration process and can only be set once. For example, choosing EUR means all transactions, bonuses, and potential winnings will be displayed and processed in Euros. This choice cannot be altered post-registration, so careful consideration is advised.
During registration, a bonus code can be applied exclusively at that point in time. Once the registration is complete, any previously applicable bonus codes become invalid. This highlights the importance of having any desired promotional codes ready before starting the signup procedure.
For players who prefer cryptocurrency, Litecoin (LTC) and USDT (TRC-20) are available deposit and withdrawal options. Deposits via Litecoin can take between 5-30 minutes, while USDT deposits are typically instant, ranging from 1-5 minutes. Both methods have a minimum transaction limit of 20 EUR.
Which Account Details Cannot Be Changed Later
Certain account details, once set during registration, are permanent and cannot be modified. The most significant of these is the account currency, which is fixed as EUR if selected initially. This decision impacts all future financial activities on the platform.
Your registered email address and password are also considered core account identifiers. While password changes are generally permitted through a recovery process, the initial email used for registration serves as a primary link to your account and typically remains unchanged. It is crucial to use a stable and accessible email address.
The personal information provided, such as your full name and date of birth, is also immutable after registration. These details are tied to your identity verification and KYC (Know Your Customer) checks. Any attempt to alter them later would require a rigorous re-verification process, if possible at all.
Registration and verification step by step
| Step | What to Do | What You Need | Duration |
|---|---|---|---|
| 1 | open the registration form | email address | about 1 minute |
| 2 | enter your personal details | name, date of birth | 2-3 minutes |
| 3 | confirm your account | confirmation link | instant |
| 4 | make the first deposit | payment method | 1-5 minutes |
| 5 | complete verification | ID and proof of address | 24-48 hours |
Login Errors with Password: 3 Common Causes
An incorrect password is the most frequent reason for a login failure, with users frequently mistyping their credentials. This is particularly common on mobile devices where smaller keyboards can increase the chance of errors. Ensure Caps Lock is off before attempting to log in again, as passwords are case-sensitive.
Another cause for login issues can be a forgotten password, which is distinct from a mistyped one. Without a correct password, access is denied regardless of how carefully it is entered. This situation necessitates a password reset procedure to regain account access.
Browser cache and cookies can sometimes interfere with login processes, leading to errors even with the correct password. Clearing these temporary files can resolve persistent login problems. If issues continue after these steps, it is advisable to contact support for further assistance.
Reset Password: Link Expires After 60 Minutes
When initiating a password reset, a confirmation link is sent to the registered email address, which is a crucial security step. This link is valid for a limited time, expiring precisely 60 minutes after it is generated. If the reset is not completed within this timeframe, a new link must be requested.
The 60-minute expiration period for the password reset link is a standard security measure designed to protect user accounts from unauthorized access. Failing to use the link before it expires means the reset process cannot be finalized. This necessitates starting the reset procedure again from the beginning.
For users who receive the reset link but cannot act on it immediately, it is important to note the time limit. Planning to complete the reset within the 60-minute window is advised to avoid the inconvenience of having to request another link. This ensures a smooth recovery of account access.
Email Mistyped: How Confirmation Arrives Anyway
Even if the email address is mistyped during registration, the account confirmation process is designed to still function. A confirmation link is sent to the provided email address, which is the immediate point of contact for account verification. This step is vital for activating the account fully.
The system attempts to send the confirmation email to the address entered during registration, regardless of potential typos. If the email address was entered incorrectly, for example, with a common mistake like a missing letter or transposed characters, the email will not reach the intended inbox. This is a key challenge for users who make such errors.
The consequence of a mistyped email address is that the confirmation link will be sent to a non-existent or incorrect destination, preventing the user from receiving it. This means the account remains unconfirmed, and access may be limited until the issue is resolved, potentially requiring a new registration with the correct details.
Wagering Requirement x35 to x45 Starts with First Deposit
The wagering requirement for bonuses typically ranges from x35 to x45, meaning bonus funds must be wagered this many times before they can be withdrawn. This requirement is initiated from the moment the first deposit is made into the account. For example, a €100 bonus with a x40 wagering requirement means €4,000 in bets must be placed (€100 x 40 = €4,000).
The activation of wagering requirements begins with the very first deposit, setting the stage for how bonus funds will be handled. This structure ensures that players engage with the games before withdrawing bonus winnings. A minimum deposit of €10 is required to activate initial bonuses, establishing the basis for subsequent wagering.
Understanding the wagering requirement is crucial for managing expectations regarding bonus funds. A player receiving a €2,000 welcome bonus with a x35 wagering requirement would need to wager €70,000. This emphasizes the substantial play-through needed to convert bonus money into withdrawable cash.
Register with Trustly Instead of Manual Data Entry
Registering through Trustly offers a streamlined process that bypasses the need for manual data entry, significantly speeding up account creation. Trustly acts as an intermediary, securely transferring necessary information from your online banking to the casino. This method is designed for efficiency and enhanced security.
The advantage of using Trustly for registration is the avoidance of typing personal details, which reduces the risk of errors and saves time. Payment methods like Banküberweisung are supported, with deposits typically taking 1-3 business days, and withdrawals 3-5 business days, illustrating the integrated banking approach.
This method also contributes to a smoother overall experience, as it integrates banking and registration seamlessly. While Trustly facilitates quick registration, it's important to note that deposits via Banküberweisung have a minimum limit of €20 and a maximum of €10,000, with no direct fees from the casino, though bank charges may apply.
Minimum Age 18 Years Checked with ID
The minimum age for players is strictly 18 years. This is verified during the KYC (Know Your Customer) process by comparing your provided identification document with the birth date entered during registration. Any discrepancies found during this check will result in the inability to withdraw winnings.
During the KYC verification, your identification document is cross-referenced with your registered date of birth to confirm you meet the age requirement. This crucial step ensures that only eligible individuals can participate in the casino's games. Failure to provide valid identification can block account access and subsequent withdrawals.
Once your age is confirmed through ID verification, you are cleared to play, provided all other KYC requirements are met. This process is designed to prevent underage gambling and safeguard the integrity of the platform. The date of birth on your ID is the definitive record used for this verification.
From When Does the Bonus Appear After 20 EUR?
The welcome bonus is described as 300% up to €2,000 plus 100 free spins. While a deposit of €20 would technically qualify for a bonus, the exact trigger for the bonus appearance after such a deposit is not detailed. The bonus code, if applicable, must be used during registration to be redeemable.
To receive the 300% welcome bonus, which can reach up to €2,000, a deposit is required. The mechanism for the bonus appearing in your account, particularly after a smaller deposit like €20, is not explicitly stated. It is important to note that bonus codes are only valid at the time of registration.
The bonus terms indicate a generous 300% welcome offer, capped at €2,000, alongside 100 free spins. The specific timing of the bonus crediting after a €20 deposit is not provided within the available information. Remember, bonus codes are a one-time opportunity during the initial registration process.
Selfie With ID: What to Watch For
The KYC verification process requires submission of identification documents and proof of address. If required, ensure your face and the ID details are clearly visible in the photo.
To pass the KYC verification, you need to provide an ID and proof of address, with the latter being no older than 3 months. If a selfie with your ID is requested, clarity is paramount. Blurry images or obscured details could lead to delays or rejection of your verification.
The verification of your identity typically involves submitting documents like a driver's license or passport. If a selfie with your ID is part of the process, ensure the photo is well-lit and that all text and images on the identification document are legible. This step is critical for account security.
ID Name Must Match Payment Method
For successful withdrawals, the name on your identification document must match the name associated with your chosen payment method. This is a standard security measure to prevent fraud and ensure funds are returned to the rightful owner. Discrepancies here can lead to payout blocks.
The verification process includes ensuring your registered name aligns with your payment details. This is particularly important when withdrawing funds. If your ID name differs from the name on your bank account or e-wallet, the casino may flag this as a potential issue.
To avoid complications with payouts, the name used for registration, as shown on your ID, must be identical to the name linked to your deposit and withdrawal methods. This rule is enforced to maintain account integrity and protect against unauthorized transactions, with verification taking 24-48 hours.
What Doesn't Count During Verification: Screenshots
During the verification process, certain types of documents are not accepted, such as screenshots. The KYC procedure requires official documents like an ID and a recent proof of address, dated within the last 3 months. Screenshots often lack the necessary authenticity and detail for verification.
Submitted documents for KYC verification must be official and verifiable, meaning screenshots are generally not accepted. The casino needs clear copies of identification and proof of address, not digital representations that can be easily altered. This ensures the integrity of the verification step.
When undergoing KYC verification, remember that screenshots of utility bills or bank statements are typically not considered valid proof of address. Official documents with a clear date within the last 3 months are required to complete the verification, which can take between 24-48 hours.
Contact
Live - online chat
Banking
Providers
UP-X Casino 2026